Dan R Posted February 3, 2022 Share Posted February 3, 2022 After developing condensation inside my STACK dash I decided to have it serviced by the UK service agent 213 Performance. Removal was simple via 4 very small nyloc nuts at the back of the unit which were holding it in with 2 C-shaped brackets. Andrew at 213 Performance was incredibly helpful and described the possible causes and the potential work that was required. I dropped the unit off to him and a couple of days later I had a diagnosis of a failed front seal and agreed the work. They replaced the seal, checked the internal battery for drain and need for replacement and replaced the silica gel that the unit has inside it, and despite the turnaround expected to be 2 weeks, they did this in a week. The unit looks brand new, and the service was excellent. I can highly recommend them. If anyone needs any other information feel free to get in touch. Link to comment Share on other sites More sharing options...
Hampshire West AR Posted February 3, 2022 Share Posted February 3, 2022 Good to know thanks. Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted February 3, 2022 Member Share Posted February 3, 2022 Very good.We had some constructive exchanges with them, although I think that there isn't a current special offer to Members.I have some wiring diagrams and manuals if anyone needs them.Jonathan Link to comment Share on other sites More sharing options...
Area Representative Geoff Brown Posted February 3, 2022 Area Representative Share Posted February 3, 2022 During my tenure in the Benefits & Discount seat I negotiated an of season servicing discount with 213 which over a peiod of four years proved to be a success with members.So over to you Toughie......? Link to comment Share on other sites More sharing options...
Leadership Team Toughie Posted February 3, 2022 Leadership Team Share Posted February 3, 2022 I've not seen anything of it and haven't removed it since I took over, Geoff, and there's been no-one in role between you and me.Did it cease for some reason before I took over, Geoff?I've already asked Dan anyway and we've exchanged a couple of PMs with more information about them to follow up. He's kindly provided me with some info. Link to comment Share on other sites More sharing options...
Leadership Team Toughie Posted February 4, 2022 Leadership Team Share Posted February 4, 2022 Right. I've had a good chat with Andrew English at 213 Performance this morning. As Dan R says, they are the European service agent for STACK. 213 Performance tell me we did have a Club discount in place a couple of years ago. They have agreed to reinstate it, and I have included them in the Members' Benefits section here:-https://www.caterhamlotus7.club/membership/special-offers-members/stack-dash-213-performance213 Performance are now considering extending discounts to the Club for other products they supply, and for new product lines they are considering introducing in the future.So, thank you Dan. A great result. Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted February 4, 2022 Member Share Posted February 4, 2022 Well done.Jonathan Link to comment Share on other sites More sharing options...
Area Representative Golf Juliet Tango Posted February 5, 2022 Area Representative Share Posted February 5, 2022 Relevant article about 213 Performance from the LowFlying archivehttp://lowflying.lotus7.club/2019/2019_02_03_213.pdf Link to comment Share on other sites More sharing options...
GulfSeven Posted February 5, 2022 Share Posted February 5, 2022 213 reparied the Stack on my Elise after both dials decided to fail.Really good service Link to comment Share on other sites More sharing options...
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