IOS IMAGES

[Wrightpayne]

I found if you hold your phone horizontal with the button on the right to take a picture they always upload correctly.

[gileshudson]

Annoying that Ian, as then you can;t naturally use the up or down volume button to take a photo a la traditional camera.
You can still press the volumes but they're then bottom-left, not a la traditional camera.
First-world problems eh?  :O)

[Golf Juliet Tango]

First world (if the USA counts as first world, it might be "The New World").

This is specifically an Apple issue and outside our control.

[Jonathan Kay]

1 The workaround

]As Ian says: 'phone in landscape and button on the R. This is in the Forum User Guide in case anyone forgets which way round:

https://www.lotus7.club/comment/2323111#comment-2323111

2 The underlying problem

Congratulations again to Barry on working this out:

https://www.lotus7.club/comment/2301918#comment-2301918

3 A solution

This can be fixed by the website checking the EXIF tag whenever an image is uploaded. This site runs on Drupal, and the Drupal library has several modules that enable this:

https://www.drupal.org/search/site/exif

An example is: Image EXIF Autorotate. (I haven't tested this and there might be something that is better for our needs. But it serves as illustration.)

https://www.drupal.org/project/image_exif_autorotate

Jonathan

 

[Guy Lowe]

Thank you for all your help Jonathan, all sorted now and PM sent.