HendrixsWhiteStratReturns Posted August 29, 2017 Share Posted August 29, 2017 A quick shout out for some good old-fashioned, no nonsense customer service from James and Ruth Whiting. James recently worked on my Xflow and it's various issues and he has set the car up beautifully, also setting up the rear suspension today after doing some work on one of the rear hubs. Best it's run in years !!I really like James - a really interesting and knowledgeable chap who's happy to spend time to explain the work and chat and at the end of it charges a very fair price for a decent job. Ruth is lovely too and the cuppa this morning while I waited for my car was top notch.Thanks again guys - first class !!!! HWS Link to comment Share on other sites More sharing options...
jonathantennantbtinternet Posted August 29, 2017 Share Posted August 29, 2017 Another thumbs up for James Whiting. `Very experenced guy with a no BS approach . Link to comment Share on other sites More sharing options...
Budjuggler Posted August 29, 2017 Share Posted August 29, 2017 HWS - glad you're up and running again. And maybe still a bit of summer left! Link to comment Share on other sites More sharing options...
Colin Cooper Posted August 29, 2017 Share Posted August 29, 2017 Wouldn't go anywhere else!! Link to comment Share on other sites More sharing options...
Keith_T Posted September 3, 2017 Share Posted September 3, 2017 Very pleased with the axle James built for my old car.Always remember his reply when I asked about getting a more powerful engine. He said most people don't know how to get the most out of what they already have.A wise man! Link to comment Share on other sites More sharing options...
The_ASH Posted September 7, 2017 Share Posted September 7, 2017 I think nowadays we are very lucky to have so many excellent Independent places who can repair our cars when time, ability or space are in short supply. JW of course is 'time served' with the Seven and has spent a good chunk of his life driving, racing and repairing them, even producing a short production run of his own cars, he deserves some kind of award or medal. Link to comment Share on other sites More sharing options...
HendrixsWhiteStratReturns Posted September 7, 2017 Author Share Posted September 7, 2017 Agree with all posts - he's a proper 'car' man and I'm eternally grateful to him for sorting my Xflow out Top, top bloke ! Link to comment Share on other sites More sharing options...
jonathantennantbtinternet Posted September 7, 2017 Share Posted September 7, 2017 Yes agree with "the Ash".... took my 7 to my local back street garage who usually works on family cars and he had the car fixed within 2 hours.Unlike the Caterham "specialised" who's now had my other 7 for over 6 months now and is still not fxed. Link to comment Share on other sites More sharing options...
HendrixsWhiteStratReturns Posted September 7, 2017 Author Share Posted September 7, 2017 Yep James Whiting is a legend who fixed my car when others failed to get anywhere close.Best independent I have ever used - superb service. Link to comment Share on other sites More sharing options...
The_ASH Posted September 7, 2017 Share Posted September 7, 2017 I meant quite the opposite, the specialist indies are usually very good and understand what's required. With back street garages a lot comes down to trust, yes some are good relishing the chance to work on a nice interesting car but equally some don't understand the Seven at all.Years ago I took one of my Sevens to a garage in Abingdon for an MOT, I used them for repairs on my Passat, didn't trust them fully so stayed with the car whilst it was tested, they'd never seen one before and asked lots of stupid questions, it passed emissions with the probe on the floor, I'd never have them work on a Seven. On another occasion they left a front suspension rear pivot bolt partially unscrewed on the Passat, hamfisted knuckle dragging monkeys, I never used them again.Take a look at JW's nightmares section on his website for some examples of what he's seen, frightening at times. Here :- http://www.jameswhiting.com/page6.html Link to comment Share on other sites More sharing options...
Area Representative Geoff Brown Posted September 9, 2017 Area Representative Share Posted September 9, 2017 Good to read that all concerned have nothing but praise for the Whitings.In the light of certain proceedings with CC it is small private operations that really embarrass the big boys.Am I correct in stating that James & Ruth are considering winding up the business ?As for 'knuckle draggers' working on Sevens......yes there are bad & very bad !When my local Seven friendly garage closed I hunted for a few weeks to find a replacement. You know when you have found it. Good, knowledgeable, approachable staff & an MoT inspector who understands cars like Sevens & that they deserve an inspection to suit. Don't get me wrong as he will fail as necessary.Any one in the Swindon, Wilts area who needs such an MoT service PM me for info. Link to comment Share on other sites More sharing options...
The_ASH Posted September 9, 2017 Share Posted September 9, 2017 Yes, you can't beat a good honest MOT, it is after all a safety inspection, my present tester is excellent and the best I've ever had, some I've had in the past have been of they type where I know more about the car and what to point out than they do.I hope James isn't retiring but I guess it's inevitable eventually. Link to comment Share on other sites More sharing options...
HendrixsWhiteStratReturns Posted September 12, 2017 Author Share Posted September 12, 2017 It has to be expected that James & Ruth will slow down a bit, they work like Trojans but I've not heard anything more than that. Still can't believe the difference in my Xflow, it's like a different car ! Link to comment Share on other sites More sharing options...
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