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Posts posted by NickMc
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I’m in that area (orange with black stripe!) but it wasn’t me. Love to meet up for a drink though if the owner is on here?
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Anthony
thanks so much for your help this morning.
The issue I had is sorted but I think the signing up and payment system is very counter intuitive and clunky.
I still have no idea if I have paid my dues. I tried at least 6 times at the beginning and I think it kept spitting me back to the beginning of the system. Pretty sure it didn’t take any money in the end and if I look at my account it shows no payments made but nothing due. Yet I have a membership number and have already received two magazines!
something is obviously broken.
its not a user friendly journey to membership and I was going to give up so you must be losing prospective members.
Jonathan, i’m Reasonably tech savvy, I spend all day at a computer.
Modern web design and computer/device use is all about a simple and intuitive user interface and this is definitely lacking with the web site and account management system that the club uses.
i understand that it seems presumptuous to be criticising the club after I have only just joined but my reason for joining is to be part of a like minded community with shared interests and I want to help improve things if I can. Sometimes a fresh view can help.
Stephen, I understand that you don’t have issues logging in but have you tried opening a new account recently? That’s the experience that new members will have and it’s not good.
Try it, see how you get on.
cheers
Nick
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Not sure where to post this but does anybody have contact details for someone to talk to about the web site?
I've had so many problems trying to join the club/pay my dues/sign on that it's almost not worth bothering.
I've had so many problems trying to join the club/pay my dues/sign on that it's almost not worth bothering.
Every time I want to access blatchat I need to set a new password as it never accepts the password I set before.
It's so un-user-friendly and clunky.
Cheers
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Hi
might be interested in your tilletts if you get replacements.
Web site woes
in TechTalk
Posted
Hi Chris
Thanks for your emails and help. Much appreciated.
Hopefully, my issues were just a glitch.
it seems to be a great club and my short experience of the members has been all positive. The more user friendly it can all be, the more members and the better for everyone.
cheers
Nick