Anthony thanks so much for your help this morning. The issue I had is sorted but I think the signing up and payment system is very counter intuitive and clunky. I still have no idea if I have paid my dues. I tried at least 6 times at the beginning and I think it kept spitting me back to the beginning of the system. Pretty sure it didn’t take any money in the end and if I look at my account it shows no payments made but nothing due. Yet I have a membership number and have already received two magazines! something is obviously broken. its not a user friendly journey to membership and I was going to give up so you must be losing prospective members. Jonathan, i’m Reasonably tech savvy, I spend all day at a computer. Modern web design and computer/device use is all about a simple and intuitive user interface and this is definitely lacking with the web site and account management system that the club uses. i understand that it seems presumptuous to be criticising the club after I have only just joined but my reason for joining is to be part of a like minded community with shared interests and I want to help improve things if I can. Sometimes a fresh view can help. Stephen, I understand that you don’t have issues logging in but have you tried opening a new account recently? That’s the experience that new members will have and it’s not good. Try it, see how you get on. cheers Nick