Outlook not able to send emails when overseas

[Ian B]

one for the computers wizz's?

 

I'm running Outlook as part of MS Office Professional Plus 2010 on a windows 7 laptop. ISP is 1&1.

 

Normally when home in UK on a wifi network it sends and receives email without issue.

Now in France, connected to Chateau's wifi network, I can receive emails, but when I send them they sit in the outbox and I get "operation timed out waiting for a response from the sending SMTP server".

 

Any suggestions without the pain of going through 1&1 support?

 

 

[Jonathan Kay]

It's probably blocked ports on the ISP, but could be on your local router. Usually soluble. Too late for me.

 

Jonathan

[richy]

These things have a habit of dissolving themselves over time.

[Guest]

Jonathan is probably right, but I wold make another try.

 

What server are you using to send out emails?

If you're using a server of your dsl provider it's possible that it works only if you're connected to their line.

You should use your email provider server.

 

 

 

 

By the way if Jonathan is right and 1&1 server is un reachable you should ask to the hotel, they should tell you another server to use.

 

Edited by - roberto on 4 Jul 2014 07:30:11

[Doug phillips]

Ian I have had this, basically the ISP that you are connected to will not allow you to send emails via the 1&1 email server. End of.

 

To get around this, I always use the 1&1 webmail when outside of the country . Problem not solved, but bypassed

[Jonathan Kay]

Do you know what ISP you are using in the chateau?

 

Jonathan

[Roger Ford]

See this thread for a possible solution.

[Red SLR]

Used to get this problem at home, it was my ISP - had to use their SMTP server rather than our own for outgoing POP3.