Adjustable shocks/springs

[Rex]

I have a new pair of adjustable Bilsteins on my 2002 SV, but I don't seem to be able to adjust them. Right now the clearance under the sump is less than it was with the original non-adjustable Bilsteins. Do these shocks have to come off the car to adjust/raise the ride height?  I can't seem to turn the collars with the spanners I am using, though I've tried jacking up the car and removing the wheel. The local Ford garage says they know nothing about adjustable shocks. (I believe them)

[SM25T]

With the car raised so the wheels are off the ground, you need to turn the collars apart from each other, as one is a lock nut against the other. Once apart they are easier to turn. If your collars have round holes you can use stubby crosshead screwdrivers to turn them. If they have slots in, you need c-spanners.

[SM25T]

Be sure to check sump clearance, and chassis rake with the equivalent of your weight (or you and passenger) in the car.

[Tom_Arundel]

SV should have a spacer (about 25mm long) at the top between the damper/spring top and the mounting bush.....check it is in place!

[Rex]

Thanks for the advice guys. Most garages in the states know a lot about pick-up trucks and SUV's, but zero about  sevens.  Blatchat has been a life=saver for me. I managed to get the bottom collar loose, so hopefully I can finish the job.