35 posts / 0 new
Last post
SLR No.77
SLR No.77's picture
Offline
Last seen: 34 min 50 sec ago
Joined: 17/04/2014

Which, John, does support Roger's original post that his good wife was attending a pre-booked appointment yet there was no disability access or assistance available.
Mammogram appointments are offered to all female members of the population between certain ages, of that number there will be a known percentage that require aided access. If nothing else, during the booking process a questionnaire should be included regarding the need for assistance, and if not all units have aided access, an appointment can be made with a unit that does. Buses have it, trains have it, it's hardly rocket science.

Stu

Caterham and Lotus Seven Club Leadership Team Member

The register for all numbered limited-edition Caterhams ....... www.thecaterhamregister.net ...... www.instagram.com/thecaterhamregister

Hampshire West AR
Hampshire West AR's picture
Offline
Last seen: 18 min 17 sec ago
Joined: 01/05/2015

Personally I have had brilliant service from the NHS and the staff have been amazing.  The NHS staff who stood by and watched should have told Roger to go home and they should have rebooked an appointment for his wife at a suitable venue for disabled patients.  Being angry with NHS staff who have probably been told they could potentially loose their job by helping someone access the facility is not going to solve this problem.  As has been said we live in a litigation society now and these are the consequences, although it does get tedious and frustrating having lived in a world before all this. 

Englishmaninwales
Englishmaninwales's picture
Offline
Last seen: 1 hour 21 min ago
Joined: 17/04/2014

"I was absolutely livid and rather disgraced myself with my language"

Roger, you shouldn't have done that, no matter how you felt. I can understand your utter frustration but, for all the faults with the NHS (believe me, I worked in it for 3 decades), you shouldn't take your frustration out on the staff.

Malcolm

Roger King
Roger King's picture
Offline
Last seen: 3 hours 23 min ago
Joined: 17/04/2014

Well I promise you that there was no foul language, I was just very angry and told them that I thought they were a disgrace. I can think of no other situation I have ever been in where people have been asked for help, but have just refused and stood watching. It's not human nature and it just demonstrates how some people have allowed themselves to become an unthinking part of the machine, supposedly following orders. In fact, I spoke to a supervisor today, and she seemed surprised that they hadn't helped and is going to get back to me on this one.

Harry Flatters
Harry Flatters's picture
Online
Last seen: 2 min 16 sec ago
Joined: 17/04/2014

Roger, just one thought! These people were 'proper' NHS staff, not just some civilian outsourced contract arrangement? No excuse, I know, but it might go some way to explaining what appears to be a bit of a jobsworth attitude.

Roger King
Roger King's picture
Offline
Last seen: 3 hours 23 min ago
Joined: 17/04/2014

No, these were the full on NHS types. What sort of world have we arrived at when "health and safety" dictates that able bodied people won't help in a situation like this, but it's apparently just fine to pass the job on to someone with known health issues?

opplock
opplock's picture
Offline
Last seen: 1 week 5 days ago
Joined: 17/04/2014

I wonder whether those defending this attitude would accept the same treatment from a private sector organisation. 

If this is official NHS policy the public should accept their infallibility and adopt the same **** you attitude. Society would collapse within weeks.   

 

  

DougBaker
DougBaker's picture
Online
Last seen: 37 sec ago
Joined: 17/04/2014

Of course the private sector would be polite having first charged a supplement for the additional workers required to get through the door Wink

1.6K Roadsport SV

Roger King
Roger King's picture
Offline
Last seen: 3 hours 23 min ago
Joined: 17/04/2014

A little late, but I've just been made aware of a recent incident at Milton Keynes railway station where a disabled man was refused help to get up a flight of steps (lift was broken) because of "health and safety" and was left to drag himself and his wheelchair up alone.

If this is for "health and safety", I wonder how many, (hundreds? thousands?), have to suffer this soft of situation in order for these morons to be able to say they have prevented just one unfortunate accident. The people who make these rules and the people who so zealously follow them to the letter are a disgrace and should be ashamed of themselves.

Maybe it comes from thirty years in motorsport, but I'm used to working in an environment where people rapidly come together to deal with a situation and don't stand around coming up with reasons why they can't get involved. In all that time, the only accident I can think of was nothing to do with "health and safety", but all to do with extreme stupidity which no amount of rules would have prevented - putting a welding torch to a half full fuel tank. He was lucky to have only been a bit singed, and frankly it served him right.

If anyone thinks from my tone that I am a touch angry about this, you're dead right.

flaps7
Offline
Last seen: 37 min 13 sec ago
Joined: 17/04/2014

Roger; the situation you encountered is NOT defensible. As I posted here a year or so ago, my mother fell in the street in October at 16:00 hours breaking her hip. There is a doctors' surgery next door; literally. Despite two members of the public requesting their help not one doctor attended. They even went home without helping. Try defending that attitude. Over 4 hours later an ambulance arrived.

Rick