NHS admin at xxxxx hospital is beyond a joke. Today my wife attends clinic for minor surgery, in and out in 30 minutes. The receptionist is on the phone saying that she has no files for the 15 patients attending the clinic. Luckily the only notes she has are for my wife. This same day my mum receives four copies of letters sent to her GP from same hospital all dated 30th March but going back to dictated dates of 4 weeks ago. One letter states that my mum must seek urgent dental treatment for an infection. Great, it’s now fcuking Saturday. Where on earth do you find a NHS dentist open? To cap it all, in amongst her letters is personal information on three of the hospital’s patients. When is someone going to get to grips with NHS administration and get rid of the crap that dwells within it. Or is it ALL such a national treasure that it’s treason to tell it how it is. Crap.